Learn to document how a business process really works today — flaws, workarounds and all — before designing an improved target state. Master gap analysis to turn the difference between current and future state into a concrete, prioritised list of changes your IT project can actually deliver.
Watch the free preview
Why teams rush to the solution and skip the current state — free to watch, no account needed.
What you'll learn
- Document a current-state (As-Is) process accurately, including its flaws and manual workarounds
- Design a target-state (To-Be) process that removes identified waste
- Perform a gap analysis that compares As-Is and To-Be to identify the specific changes required
- Explain why an honest As-Is baseline is essential before designing an idealised To-Be
- Produce an As-Is / To-Be gap analysis template your project team can act on
Syllabus
Why As-Is Comes Before To-Be
Why teams rush to the solution and skip the current stateFree preview
What As-Is and To-Be analysis actually are
Mapping the Current State and Finding the Gaps
Documenting the As-Is process accurately
Gap analysis — comparing As-Is and To-Be
Applying It to Real IT Work
Designing a To-Be process that removes waste
Case study — the team that skipped the As-Is
Making It Stick
Building your As-Is / To-Be gap analysis template
Common traps and how to avoid them