Learn to run sessions that produce genuine group decisions instead of a stack of individual opinions. You will master the facilitator's neutral role, a divergent-then-convergent structure that fits most workshops, and a reusable session-design template you can apply to any IT meeting.
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Why IT decisions collapse without facilitation — free to watch, no account needed.
What you'll learn
- Explain the facilitator's neutral role and why the group must own the content and the decision
- Design and run a session using a divergent-then-convergent structure
- Distinguish a genuinely facilitated session from a meeting that only presents a pre-made decision
- Redesign a leader-led presentation into a session that produces real group input
- Produce a reusable Facilitation Session Design Template for your own workshops
Syllabus
Why Facilitation, and What It Really Is
Why IT decisions collapse without facilitationFree preview
The facilitator's neutral role
The Divergent-then-Convergent Structure
Divergent thinking — opening the space
Convergent thinking — reaching a real decision
Facilitating Real IT Work
Applying facilitation to everyday IT sessions
Case study — the meeting that was really a presentation
Making Facilitation Stick
Building your Facilitation Session Design Template
Common traps and how to avoid fake facilitation