Understand the Scrum Master as a true leader who serves the team, the Product Owner and the organisation — accountable for the team's effectiveness, not for assigning work. Learn to coach self-management, remove impediments, and surface the problems teams don't even know they have.
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Why a team needs someone accountable for how it works — free to watch, no account needed.
What you'll learn
- Explain the Scrum Master accountability as defined by the Scrum Guide 2020
- Distinguish servant leadership from command-and-control management
- Describe how the Scrum Master serves the team, the Product Owner and the organisation
- Facilitate a session that surfaces impediments a team has not yet named
- Build and run an Impediment Log and Removal Tracker
Syllabus
What a Scrum Master Actually Is
Why a team needs someone accountable for how it worksFree preview
Servant leadership, not command-and-control
Serving Three — Team, Product Owner, Organisation
Serving the Scrum Team — coaching self-management
Serving the Product Owner and the organisation
Surfacing Impediments in Real IT Work
Finding the impediments a team doesn't know it has
Case study — the velocity that quietly dropped
Making It Stick
Building an Impediment Log and Removal Tracker
Traps and anti-patterns to avoid