Foundations of safe, person-centred care.
Core skills for support workers, carers and health assistants — person-centred care, infection prevention and control, safe manual handling and work health and safety in care settings.
Work Health & Safety in Care Settings
Learn to keep yourself, your colleagues and the people you support safe at work. Through in-depth video lessons, worked scenarios, common-mistake breakdowns, hands-on exercises and real case studies, you'll master the shared duty of care under WHS law, how to spot and control physical and psychosocial hazards, how to report incidents and respond to emergencies, and how to build a genuine safety culture — practical work health and safety for aged care, disability, community and health support roles.
Safe Manual Handling in Care
Learn to move and assist people safely — protecting them and your own body. Through in-depth video lessons, worked scenarios, common-mistake breakdowns, hands-on exercises and real case studies, you'll learn why moving people differs from moving objects, how to assess and plan every transfer, how to encourage a person's own movement, how to use slide sheets, belts and hoists, how to work as a team, and how to handle falls — the core people-handling skills for aged care, disability and community support.
Person-Centred Care Essentials
Learn to deliver care that sees the whole person, not just the task. Through in-depth video lessons, worked scenarios, common-pitfall breakdowns, hands-on exercises and real case studies, you'll master what person-centred care really means, how to uphold dignity, choice and control, how to honour someone's individuality, culture and life history, how to build trust and work with families, and how to make person-centred care real in every daily routine — across aged care, disability support and community care.
Infection Prevention & Control Basics
Learn to break the chain of infection and keep the people you support — and yourself — safe. Through in-depth video lessons, worked scenarios, common-mistake breakdowns, hands-on exercises and real case studies, you'll master the chain of infection, standard and transmission-based precautions, the all-important skill of hand hygiene, how to use PPE correctly, and how to keep the care environment clean — the everyday foundations of safe practice in aged care, disability, community and health settings.