Short, applied courses with a verifiable certificate. Search for a topic, or narrow by category, level, duration and price.
Learn to protect the people you support while respecting their right to live their own lives. Through in-depth video lessons, worked scenarios, common-mistake breakdowns, hands-on exercises and real case studies, you'll master duty of care and dignity of risk and how to balance them, rights-based practice and supported decision-making, recognising and responding to abuse, handling disclosures, and your reporting obligations — the core safeguarding knowledge for care and support work.
Learn to move and assist people safely — protecting them and your own body. Through in-depth video lessons, worked scenarios, common-mistake breakdowns, hands-on exercises and real case studies, you'll learn why moving people differs from moving objects, how to assess and plan every transfer, how to encourage a person's own movement, how to use slide sheets, belts and hoists, how to work as a team, and how to handle falls — the core people-handling skills for aged care, disability and community support.
Move from single-team Scrum into the Scaled Agile Framework without losing what you already know. Learn how SAFe layers Program and Portfolio structures on top of team-level Scrum, and translate familiar terms like Sprint and Product Owner into ART, PI, Release Train Engineer and Product Management.
Run Sprint Planning the way the Scrum Guide intends — answering why this Sprint is valuable, what can be Done, and how the work will get done. Learn to start from a Sprint Goal, select only the items that serve it, and leave with a real plan instead of a to-do list.
Learn why so many requirements workshops produce a long list nobody agreed to, and how a facilitator turns a room of opinions into genuine, documented decisions. Master the divergent-then-convergent structure, in-the-room facilitation moves, and a reusable facilitation guide you can run tomorrow.
Learn how to link every requirement to its source, its design and its tests so nothing is silently dropped, gold-plated or left untested. Build a Requirements Traceability Matrix that protects against scope drift and gives instant evidence of coverage — especially in regulated and complex environments.
Requirements are rarely lying around waiting to be collected — they must be drawn out of people, documents and behaviour, and no single technique does that for every situation. Learn to select and apply interviews, workshops, observation and document analysis using a technique-selection matrix matched to stakeholder availability, requirement complexity and time.
Learn to separate deployment (getting code safely to production) from release (making a feature visible to users), and why that separation is the foundation of low-risk delivery. Master feature flags and progressive rollout to decouple deployment risk from release risk, and build a reusable Progressive Release Plan.
Most teams are slow not from a lack of effort but from too much started, unfinished work. Learn why excess work in progress destroys flow, how setting a WIP limit differs from actually reducing WIP, and how to burn an over-committed board down to its limit with a stop-starting, start-finishing swarming approach.
Learn what RAID really is — four distinct kinds of uncertainty that each demand a different owner and response — and how to keep a RAID log alive as a decision-support tool rather than a forgotten spreadsheet. Build a weekly review cadence tied to steering reporting, and a reusable RAID log template.
Learn why treating testing as an end-of-cycle phase quietly breaks Agile delivery, and how shift-left quality builds quality in from requirements and design onward. Redesign a bottlenecked workflow and produce a Shift-Left Quality Checklist your whole team can apply at every stage of a story.
Learn what psychological safety really is — a shared belief that the team is safe for interpersonal risk-taking — and why it is the strongest predictor of team learning and performance. Use Amy Edmondson's Learning Zone model to diagnose your team's climate and design leader behaviours that move it toward high safety and high standards.
