Short, applied courses with a verifiable certificate. Search for a topic, or narrow by category, level, duration and price.
Business Writing Essentials
Write emails, reports and messages that are clear, concise and get a response. Through in-depth video lessons, before/after rewrites, common-pitfall breakdowns, hands-on exercises and real case studies, you'll learn to structure your thinking, cut the clutter, adapt your tone, and make every document easy to act on.
Business Rules Analysis
Business rules are the decision logic that quietly governs every process — who gets approved, which orders are rejected, what a discount may be — and most of them live only in people's heads and legacy code. Learn to extract, classify and document them into a catalogue that is explicit, testable and owned, so the logic survives the people who remember it.
Business Process Mapping
Learn to make invisible business processes visible by mapping them with swimlanes, decision points and handoffs. Use a lightweight notation — no specialist BPMN training required — to expose gaps, bottlenecks and the hidden manual handoffs where delays really hide.
Business Analysis Fundamentals
Learn what business analysis really is — the discipline of turning fuzzy business need into a shared, buildable solution — and why it works best as a continuous activity across Agile delivery, not a single up-front phase. Master the four core BA competencies and map them onto a real delivery timeline.
Building Your First AI Workflow
Go beyond one-off prompts. Learn to chain AI steps into repeatable workflows that automate real work — mapping a process, connecting tools, adding checks, and rolling it out safely.
Building High-Performing IT Teams
Learn why how a team works together matters more than who is on it, using the five conditions Google's Project Aristotle found drive team performance. Diagnose which condition your team is missing and build an anonymous team-health check to keep improving it.
Building High-Flow IT Teams
Flow improvement only pays off when it becomes a permanent team habit rather than a one-off initiative that fades in a few months. Learn to combine visualisation, WIP limits and flow metrics into a single continuous practice, and to embed a recurring flow review into your existing Retrospective so improvement never stops.
Building an Adaptive Organisation
Learn what makes an organisation genuinely adaptive — not the teams inside it, but the strategy, structure, leadership and delivery around them. Master an assessment that plots where an organisation sits today against a more-adaptive target, and use it to show leadership exactly where their own decision rights and governance hold agility back.
Building a Powerful Definition of Done
Turn a vague, everyone-means-something-different idea of "done" into a shared, transparent commitment. Learn what the Definition of Done really is in Scrum, what belongs in a strong one, and how to build, enforce and strengthen it as a team.
Building a Definition of Ready
Learn why unclear, oversized stories stall Sprint Planning, and build a lightweight, team-owned Definition of Ready that catches problems in refinement — without turning Ready into a rigid stage-gate that blocks flow.
Backlog Refinement Masterclass
Turn backlog refinement from a dreaded pre-planning marathon into a calm, ongoing activity. Learn a rolling cadence that keeps the top of the backlog Ready, so Sprint Planning is fast and mid-Sprint surprises fade away.
BA to Product Owner — Making the Transition
Moving from Business Analyst to Product Owner is a change of accountability, not a bigger BA job. Learn the mindset and skill shifts the move demands, assess your own readiness against the Scrum Guide's Product Owner accountabilities, and build a personal transition plan.